Webster Designs

Professional Summary

Senior Product Designer with 9+ years of experience creating intuitive, user- centered solutions for complex enterprise platforms. Specializes in designing for data-heavy, operational workflows, partnering closely with cross-functional teams to deliver high-impact tools that empower users. Passionate about simplifying complexity and designing software that supports meaningful, real-world work.

Experience

Senior UX Designer, Best Buy

Sept. 2023 - Jan. 2025

As a Senior UX Designer at Best Buy, I successfully:

Led end-to-end design efforts for Best Buy’s Member Dashboard, from discovery through delivery, with a focus on communicating membership benefits and enhancing the member experience
Shaped product strategy in collaboration with PMs and engineers, aligning stakeholder goals with customer need
Worked on features shown in high volume areas like the home page
Spearheaded UX research efforts and made recommendations based on result
Collaborated with product managers and designers across a wide range of teams and orchestrated work processes
Upheld a practice of documenting design intent in the interest of the team’s efficiency in the future
Iterated constantly while maintaining a high level of quality

Lead Product Designer, Redeam

Jan. 2022 - Sept. 2023

Led design efforts for the entire suite of Redeam’s software including two platforms and multiple user roles for each
Facilitated requirement gathering sessions with leadership
Managed an abundance of tasks/tickets across multiple agile dev team
Built and led a UX research program, including strategy for user recruitment and engagement
Improved the UI aesthetics and functions while building a design system
Created a product Help Center, Onboarding articles/videos and a User Feedback Portal in the interest of supporting customer experience beyond the platform

Senior UX Designer, Nutrien Ag Solutions

Jan. 2020 - Sept. 2021

Collaborated with Product Managers, Developers, Agronomists, Scientists and the design team to create tools for Nutrien Agronomists who consult with farmers.

Spearheaded discovery with key stakeholders including workshops and daily collaboration
Designed workflows for usability tests and conducted tests as well
Designed complex workflows and data-driven interfaces for agronomists analyzing soil and crop data, improving decision-making tools used in the field
Participated in user interviews and synthesis
Used and contributed to a design system
Worked across teams and features to ensure a holistic user experience, one that suits their needs and mental models
Participated in Agile workflow assisting with multiple squads’ design needs
Contributed to company confluence with documentation and processes

Senior Interactive Designer, Four Winds Interactive (Now Poppulo)

Sept. 2016 - Apr. 2019

Collaborated with clients, project managers, and developers to create engaging experiences across large-scale digital signage and mobile apps.
Managed a high volume of work in a fast-paced environments
Worked with clients to identify business goals and user needs to inform digital strategy.
Conducted stakeholder interviews, performed observational and secondary research, developed user personas and user flows, and led workshops with clients and product teams to foster concept development.